My husband and I joined Planet Fitness in 2009. After the reccession we were forced to go under Debt review. I did inform Planet fitness that we can no longer afford their services and sent through a letter of cancellation. In the last year 2012 I have been contacted by debt collectors saying I now ...
I received a telephone call from 2 membership consultants regarding renewal of my membership in Dec 2012/Jan 2013 because the contract was about to end. I explained that I was canceling the membership because I was relocating. At no stage was I informed that I had to cancel in writing. Despite the ...
I cancelled my contract with Planet Fitness on 18 March 2013 and they go and add a levy in Dec 2012 and a monthly fee in Jan 2013 without letting me know, then they hand me over for collection! No calls, no letters no nothing just hand me over so I get a sms that I will be put on ITC and I have to ...
I had a 3 year contract with Planet fitness (fully paid up) that expired in November 2012. Despite cancelling the contract telephonically, I received an SMS that I was required to make a monthly payment in December. I went in on the 2nd of January 2013 and spoke with Thabo Mphuthi. He pointed me to ...
Can someone please explain how a company like Planet Fitness can take away their call center - are they so scared of been phoned. I am trying to get in touch, and i get told to send a email - there is no way that you can discuss a situation with someone over email. I think i speak for most of the ...
Got a sms today to inform me that my account has been handed over to Saya recoveries. This after my contract was paid upfront /- 6 years ago. During 2011 I got a similar sms informing me I owe them money for a club card. Which I paid reluctantly. How is this possible??? ...