My husband and i signed a 3 year contract with planet in 2010 and paid cash upfront. Upon signing the contract we were given the impression that we will only pay this amount only. Then came December, our access cards were blocked, and we were told we had to pay levies every December. I was shocked ...
In March 2010 I signed a 3 year contract with the Rivonia branch of Planet Fitness. I paid R11596 up front for this contract with the promise that there will be no other charges for the 3 year period. Halfway through this contract I was handed over to debt collectors by them, because according to ...
I did discuss this problem with Getrude and Lyden Mega Club Centurion and Mpho Ramokopelwa (Head office JHB). They promised to correct this problem for the last 4 months and nothing has happened. Mpho Ramokopelwa promised that one of the Managers from the JHB Head office will call back but nothing ...
Why is the pool still not sorted out? I go to gym to use the pool but this is made very difficult because it looks so disgusting. When I joined the gym the pool was fine and usable, it is no longer that way. You offer certain facilities for the bill you charge. I suggest you refund me so I can go ...
My husband and I met with the Manager Gareth Williams over a month ago, who promised he would get my husband's contract issues sorted out. My husband's medical aid scheme's gym offering had changed in March and he had not been able to get Planet Fitness's accounts department to do the switch ...
I am now getting the impression that Planet Fitness is more concerned with saving face on Hello Peter than actually resolving my matter. The vague responses posted here have not actually resolved anything. My questions to you Planet Fitness are: 1) The Consumer Protection Act says "in relation ...