AFTER I HEV STRUGGLED FROM SEPT 2 GET MY MEDS.HAD 2 MAKE CONSTANT RUNING AROUND N PHONE CALLS TO MAKE SURE DAT THE MEDICAL AID APPROVES MY MEDS N ALSO HAD 2 MAKE SURE DAT DE SCRIPT IS SENT. ALL OF THIS SINCE 17/09/2013. FINALLY I MANAGED TO HEV DE SCRIPT N I GOT AN SMS DAT DE SCRIPT IS RECIEVED ND ...
I hate the level of incompetency of these people, we all know that you make money from our medical aids, but you do not respect us as your customers, been waiting for my meds for more than 14 days, and you have been making empty promises. please respect us as your clients, we pay your salaries. ...
I completed application for my daughters Chronic medication at the advise of Bonitas Medical Scheme. Application done in July and not a single item received as at 16 October. Service is pathetic and so is the staff. Surely delivery of chronic medication should be see in a serious light. I will go ...
I sent a script for chronic medication to pharmacy direct 3 months ago. the two previous month I received my medication on time. When I hadn't received my medicine, I contacted pharmacy direct. The response was that the pharmacy forgot to dispense it. It took me the whole morning to speak to the ...
I would like to compliment pharmacy direct on the service that I received last week. I have not received my medication yet and contacted them to find out what was happening and the very next day they contacted me to pick up my meds, even though it was not everything I called them to find out where ...
We use Pharmacy Direct for the delivery of our chronic medication as it is contracted to medscheme under Bonitas to make the necessary deliveries. The service that PHARMACY DIRECT offers to their customers is terrible. I submitted a new script for the year 2013 but Pharmacy direct has been ...