Today of all the days, after always making laybyes at this store. I was told we dont make laybyes if you dont have a id book. I told the cashier I always make the laybye just by giving all my details to the cashier.. Well I ask the cashier to search for my details on the system. She use my surname ...
Upon my visit to Malmesbury Pep Stores I was refused to use the toilets by the manager with a couldn't be bothrted attitude and the staff is not aware that they have a branch code?? Poor customer care I will NEVER shop in this store EVER again! ...
Today i went into PEP to buy my little toddler clothing. When i went to the till to pay, there was another customer in front of me so I waited. the manager told me in Afrikaans to go to till no. 5 which i duly did. I did make the comment that the "operative word is please" he asked me ...
These two ladies refused to assist me with paying my dstv account there at pep cell store. i was told systems were down to be able to pay. i called multichoice and had a specialist who wanted to assist by by passing the system via theirs and giving them codes wich would help in unlocking the ...
I visited PEP stores in Govan Mbeki Avenue (the one next to PC Training) to purchase R5 Cell C with a R50 note, to my surprise, Ntuthu, the cashier who was assisting me said she doesn't have change, what is that now, so I asked her if is she not gonna process my transaction then she had the nerve ...
I was really struggling to get a refund or replacement for my faulty phone from Pep. Not matter who I spoke to or how high one went you just heard: "It is not our policy to replace a phone after the first 7 days". I'm sorry but that is wrong! The Consumer Protection Act states I have 6 ...