Dis nou die tweede keer dat ek met PathCare se rekening afdeling deurmekaar is. Die vorige keer het hulle my rekening na Jan Smuts gepos, ek het nog nooit eens in Jan Smuts gebly nie. Hierdie keer oorhandig hulle my en dit na my mediesefonds hulle al in Februarie betaal het vir dienste gelewer in ...
I have now experienced really bad service with Pathcare accounts department. They sent through 2 claim lines to my medical aid with incorrect service dates, resulting in my entire day to day fund being depleted. These were hospital accounts. I ended up calling Pathcare numerous times to find out ...
I had blood tests done on thyroid results where out of spec so dr requested a further breakdown on test. Momentum says they are not going to pay as this was not on original request, they need a motivation letter. Pathcare needs to have a procedure in place that there is record of these requests as ...
My wife and I belong to different medical schemes. She gave birth to twins on the 17th June 2013 at the George Medi-Clinic. About 2 weeks after their birth the twins were put on my medical scheme. All payments went well at first until from about Nov 2013 the accounts department sent us bills that ...
The service fom Mariette was fantastic along with her personality. After solving my query she promised to fax me a document, which she did, then followed up with a phone call to check that everything was in order. Please stay just the way you are, your clients really appreciatepeople of your ...
I had a baby in November and there were a lot of pathcare accounts, some paid by medical aid and some not. Medical aid didn't notify me everytime a payment was not made and invoices didn't always reach me by post. I sent Pathcare an email in March to which I'm still waiting for a response. I paid ...