Over a 5 year period I have had 2 cars insured with Outsurance, over which I have made 3 claims. One regarding a smashed passenger window and two regarding panel beating. Every single claim I've maid Outsurance has sent me to a service provider who has either messed me around or blatantly to me. I ...
We broke down on our way on the N1 before Richmond (Northern Cape). I phone Outsurance and Mduduzi was very good in assisting us. He only made one error in which he did not inform the people who were originally going to pick us up that we have made another arrangement. This arrangement was phoned ...
In November 2012, I had my geyser changed by Outsurance, which I am absolutely greatful for however my ceiling board was left unfixed and I was advised that the outsourced Company would return to my house withing a week. It is now January 14 2013 and I still have a huge hole in my ceiling that has ...
I recently made a claim for the first time in my life. My car was on 21 Dec 2012 from Muizenberg. The service I have received from Outsurance has been appauling. I was first told that my vehicle was recovered and would be repaired for a cost of R10 137 (which would have been covered by my insurer); ...
After my accident on 4 November 2012, i am still waiting for my car to be repaired. I received a stand in vehicle for a month. When i had to give back my vehicle i found that the assessor who assesed my vehicle forgot to put the damage of the front of the car with the authorization. So i still had ...
I have always been a happy Outsurance customer but have been receiving such poor service lately! They decided to change my date of debit and getting them to change it back to the original date agreed on is proving to be a mission. All I want is to be debited on the date I agreed to. I have had to ...