I cancelled my policy on my Audi that I sold in February. Outsurance advised that I will receive my refund beginning March. On 25 Feb I phoned to confirm this. Apparently Outsurance have no records of me cancelling my policy early (only on 1 March). Outsurance said they will listen to all the voice ...
My dad's car broke down in Pretoria and he left it at a garage the night as he wasn't aware of the free outsurance towing service. The next morning I contacted outsurance instead of him getting another expensive towing company. My dad took me to Lanseria airport and while he was still on the way to ...
Our geyser stopped working 03.03.2013 and I phone the call centre ref nr 429307 Our geyser gave problems before and that was also an issue to get it fixed. The people that fixed installed the geyser incorrectly (as per the new company that came out today) and he has to work through the roof as ...
Ref#428605 - Call Centre agent from Outsurance, named Steven, helped me tremendously on Thursday, 28 February and his service and help was outstanding. I am really satisfied with their service and felt like I was in good hands. It was roadside assistance that was given me and the follow up was ...
Love the fantastic team at outsurance. The call centre to is amazing, I am all the way in the UAE, and the team assisted me quickly and efficiently and I was on their system in a day, all information correctly gathered and entered. They even contacted family on my behalf in SA to finalize the ...
I have had the misfortune of lodging two claims for car less than 12 wks apart. Nov 2012 & feb 2013. Both times I had the most amazing service from 1st Jade then Tebogo. You made what was an awful time, a memorable and painless process. Thank you to you both! ...