I called Outsurance for a quote and after more than 20 minutes and endless questions some of which were hardly relevant to establishing risk and other choices not relevent to my circumstances the quote was considerably more than my present insurance at Auto & General. The only way they could ...
I am extremely unhappy as a result of the services i recieved from outsurance and their service provider. Two months since my accident and there seem to be no one bending over backwards to resolve my claim. There seem to be no sence of urgency to resolve the matter yet i am still paying my ...
I had insurance on my vehicle with OUT for app. a year and 4 months after which they cancelled my policy as I have claimed three times within that period, of which 2 of the accidents, were not my fault. I am writing this complaint because it is now the 4th week that my car is in for repairs and I ...
I recently approached Outsurance requesting a quotation for a new vehicle i wanted to insure. I did receive the quotation which amounted to approximately R1050. I then approached another three companies, all of which offered me a lower premium to insure the same vehicle. I then replied to the ...
Outsurance does not bent over backwards for its customers. I've been struggling for the past 5 months to sort out a claim (water damage to walls, ceilings & wooden floors). The claim was submitted in Oct 2012. I, the customer, have to follow up with the suppliers Outsurance appointed. If we ...
Good Day Sir / Madam I would just like to compliment Oupa on the great Customer service I received from him last week Sunday when my car had broken down and needed to be towed back home. He is a true professional at his job and his attention to detail and his following up to see if everything was ...