I was in a minor accident and Outsurance booked my car in at Sanrose Autobody. My car is at this panel beaters for a month already and they are still waiting for parts. Trying to get through to them to try and establish how long it will take for the parts to be delivered is impossible. I keep ...
I recently contacted Outsurance regarding my policy and my decision to move to another insurance company. The consultant who I was referred to was Jessica King - and she is probably 80% of the reason I am still with Outsurance. She was uber professional, super efficient and handled the process with ...
OUTsurance: I log a claim as i am in a motor bike accident in the rain. Then they request all the vehicle documents as well as change of ownership documents be couriered to them. I do so. I am then informed that there is a problem with the documents and I must resubmit them. I do so at a further ...
My car was in an accident on the 24 December 2012 and Outsurance took it in for repairs no one from outsurance or the panelbeater communicates with me. I have to call them to get an update. I dont know what is going on its almost 4 months now. II dont have a car and Im still apying my debits please ...
We signed up an insurance policy with Outsurance but cancelled a day later because we had better elsewhere. Firstly We sent a cancellation request via e-mail. No reply or confirmation of cancellation came from Outsurance. We called them and stopped deduction at the bank. 3 weeks later the contacted ...
My vehicle was damaged in a hail storm last year October. The vehicle went to an Outsurnace assessment centre in Novmeber 2012 where one of their assessors assesed the vehicle and I was told that the vehicle will be repaired but due to all the claims the can only book the vehicle in on the 12 March ...