After my previous poor experience with OUTsurance in regards to a claim https:///outsurance/complaints/poor-service-1140932 (which is still not complete) I was not going to be nice about the new claim and I was surprised as to how efficient this claim was handled I actually had to double check if ...
On the evening of the 24th of August I needed assistance to unlock my car. I called the call center and Miss Hoskins was very helpful and efficient in assisting me. Once a lock smith was allocated to me, she kept on calling me to reassure me that help was on the way. I was very impressed as the ...
I called in on Monday 29 July 2013 to get a quote for my new car the I was purchasing. I spoke to the consultant who gave me a quote R1100 and I said it would call back again once I make up my mind. He then asked me why I would like to call back I told him that I want to shop around for a price, he ...
I phoned outsurance a while ago for a quote on my vehicle and they could not beat my current Insurer. The agent hang up without any word about the R400, the next day I phoned back to enquire how the R400 thing works, thy expalined they will send me forms to complete. They never send me any forms. I ...
I took out insurance and was advised that the vehicle will be insured for retail value but was not advised for how much it would be insured. I noted that the schedule did not specify a value either, I called 4 days later (2 business days later) in on the 30th July 2013 to query on the insured value ...
Outsurance is running the promotion whereby you will receive a R 400 payback if they cannot match the quote of another Supplier. I phoned through to the call centre, in the hope of getting a cheaper quote than my current service provider. I supplied them with my current policy document to verify ...