Had a car accident in August and Outsurance were amazing from the first person I spoke to on the phone through to the legal department. They made what was a traumatic incident that much easier too handle. Thank you so much guys! ...
After a miserable week without hot water and with wet carpets. I have been put at ease by a well-mannered gentleman who came to look at the damage that was caused by the burst geyser. He did his job very well and also gave us good advice. Well done to Mr Thami Mokone. You are an example of what ...
I contacted Outsurance this morning to change banking details, and the gentleman helping was very helpful, but unfortunately I did not catch his name. I was then transferred to Candice as I had queries about my installment increase. She explained in detail, in terms the man on the street ...
I received a letter stating that my premium was due to increase by 17%. I phoned the call centre to find out why would there be an increment on my premium, but instead Garreth Govender gave me a discount on my premium. ...
A big THANK YOU to Rave Venter for the "out of this world" service I have received today! He is extremely efficient, friendly and professional and truly a great asset to Outsurance. Keep up the good work, you guys are truly amazing! In my opinion Outsurance is without any doubt one of the ...
Dear Outsurance, After submitting my claim (101722294) and being very impressed with the level of service received, so impressed that I added more cover to my policy, things have unfortunately gone badly downhill since then. I claimed for an audio DAC that was damaged by a surge and the on the 11th ...