4 months ago an Outsurance client bumped into the back of my car with his vehicle. He was apologetic and speedily provided all the necessary details to make a third party claim. I went to the police station and contacted Outsurance to submit the claim. The submission form stated that it would be my ...
I was involved in a motor accident, the guilty party is insured with Outsurance and i am also a Outsurance client. Knowing this is thought my claim will be settled in a swift professional manner. - Wow! how wrong i was.. The worst passing of the buck and delayed tactics i have ever come across. I ...
Hey guys, I've been a long standing and loyal customer of yours. I still hold you in high regard. That said, I recently asked for quotes and your premium is almost 2x as much as MiWay for my current vehicle. And mind you this translates to about R 250 pm. I have been completely transparent about my ...
Upon receiving a rerate notification, I called Outsurance to check why this was necessary. My call was handled very professionally. The net result was that Alishia confirmed that she will check with her seniors, and confirm with me the following day. The outcome is a REDCUTION in my rate by 10% - ...
Enquired about termination to policy and benefits. Garreth research the query, called internal resources in order to substantiate the query and justifying the solution. He furthermore actioned my requests with immediate effect without any "but's" or "if's". Outsurance as a ...
11/10 FOR SERVICES RECEIVED FROM FIONA ISMAIL OF OUTSURANCE. THANK YOU VERY MUCH ...