What happened... House was flooded due to a burst pipe Our first and this will probably be out LAST CLAIM with outsurance. (policy will probably be stopped in the next few days) A very piece-meal approach with regards to sorting out thew claim. THEY CLAIM TO RESTORE, BUT WHAT THEY ARE LOOKING TO DO ...
I submitted a claim via the call centre and was very impressed by the way it was handled. Ratish was very professional and knew exactly what he was doing. My claim was processed within an hour. ...
So now I get a response from outsurance telling me that even though the vehicle came in in a running condition, and after I worked on it the engine broke whilst I was test driving the vehicle, I am to tell my customer that I can not guarantee this work and the damages is for his account! And also ...
I have been a loyal customer for 5 years now and decided to actually cancelled my insurance with outsurance a week or so ago because of the pathetic service I received. And after 4 people phoned me and try to convince me to stay I gave in and phoned to reactivate my account. Spoke to a lady and ...
It has been more than 3 months since I sent an sms in response to the promo on radio about the fact that if you send the sms your current insurance policy will be compared to the quoted uponwhich if Outsurance does not beat it, you will get R400. The agent who called me asked me a few questions and ...
Morning, I would like to compliment Debbi Pretorius from Outsurance on her excellent service. She reduced my insurance premium with R30 per month. Debbi has a excellent telephone manner and a cheerful attitude and approche to her work. Thank you for the excellent service ...