After an accident Outsurance settled the claim but the agent doing the job failed to check damage to the engine. 2-3 weeks after the repair spent R7000.00 on driveshaft problems Outsurance refused to admit that the problems where from the accident. Once I was adamant & got letters from the ...
Awesome client assistance from Johan Human! Sorted out a better insured value for my car in the event of a write off scenario, arranged for the overcharged higher premiums that had already been charged to my account to be credited to me within 24 hours! I also save substantially next year when my ...
A pipe burst in the bathroom wall in July. Outsurance was quick to send out a leak detector and various contractors to complete the work. When a QA visited the premises to check on the work, I showed him an area which still showed signs of dampness. He reported it and another leak detector was sent ...
I went onto the web (searhed outsurance) Added my details for a quote and hit teh ENTER button Within the minute my mobile rang and Sbu was offering his services Exceptionally great service, Well done Sbu, I havent even accepted the quote but the service thus far is enough to set the record that ...
I was sent to get a quote for damage to my car. I took time off work to get this done. I got to the street specified and started looking for the company and when I finally found the street number and asked the guard if I am at the right place, he informed me that the company I am looking for has ...
Spoke to Noelan from Outsurance this morning, and I cannot think of one bad/wrong thing he said. The service was excellent, his selling skills-over and above excellent but most of all, he made me feel like I am his friend and not just a "lead"!! We need more people like him answering ...