Lauren was courteous and efficient and resolved some issues with a policy that have been a problem for months. Thank-you so much. It is wonderful to finally have the policy details updated and sorted, and I'm really grateful for your patient and courteous help on the telephone. I hope you are ...
Some may say that complimenting your colleagues is like kissing your sister, but after my experience and how i was treated i have to pay a compliment. With all the thousands of claims captured after the hail storm i did not expect my claim to be seen to immediately. i expected it to be the case of ...
I AM UTTER DISGUSTED BY THE SERVICE THAT OUTSARANCE HAVE USED IN OREDER TO TRY AND FIX THE BROKEN WINDOWS OF MY HOUSE, WITH WAITING OF A WEEK OUTSURANCE CHOSE THEIR OWN SERVICE PROVIDER THAT IS INCOMPETENTET, RUDE AND TAKING FOREVER TO REPLACE THE WINDOWS, I HAD CALLED THE PRETORI GLASS AND WAS ...
Had to speak to Lauren about adding a vehicle to my portfolio she understood what I required we had some light hearted interaction she gave me a quote quickly and efficiently the epitomy of good customer service. Well done Lauren ...
Awesome service I recieved from Jan! Keep up the good work. You've made my DAY! ...
In June 2013 someone backed into one of our vehicles in a shopping center which lead the vehicle having to go to a panel beater. We paid the excess amount of R2000 but as the accident was not our fault I requested Outsurance to try and collect the money back from the other driver. The driver was a ...