Your inability to communicate as promised is appalling, from looking at Hellopeter it seems to be a trend. If you say you are going to call a client back shortly- DO SO!! - not so difficult one would think. I have waitied and given the benefit of the doubt, but in all due respect, why must I be ...
What a great service I always receive from Outsurance. Few months ago I claimed for my geyser, their claiming process was quick and satisfactory. They replaced my geyser the same day. This morning I phoned them about my blocked drain. It was around 8 am, by 9 am it was done. I recommend anyone who ...
I just called outsurance to get my life cover information. I am currently in a leadership position at a leading call centre and I would leave tomorrow to join the group at outsurance. I love your emthusiasm, delightfullness and just plain outstanding customer service. I will recomend you always. ...
I suffered extensive loss of electronic equipment following a lightning strike. My claim was dealt with fast, friendly and efficiently. No arguments and all my equipment replaced exactly as I had it before. Outsurance proved again that they are best, and will honour their commitment. ...
All I called for was a QUOTE, after being told by the call centre agent that I had to give all the details, there was all a sudden a policy in my name. I called to query and cancel and was assured I would get the cancellation confirmation, but what do the send me??? A brochure of a policy. In case ...