I have enjoyed an uncapped Internet account from OpenWeb since August 2011. Apart from the extremely competitive pricing, what has been quite unusual in my experience of OpenWeb as an Internet Service Provider (ISP), is the extremely competent and swift level of support received when things ...
It does not happens everyday that a client can contact the CEO of a major company at 6h30 in the morning with a complaint, and have a response AND the issue resolved by 7h00. This is the kind of service I received from OpenWeb's CEO Keoma Wright for the second time in a row. In a time where even ...
These two responded very quickly to an issue I had and it was sorted within the hour. Thanks guys! ...
I subscribed to the OpenWeb bonded solution for my business. When I received the hardware it needed to be setup according to my own specifications. OpenWeb responded quickly to my request and remotely configured my hardware. Within minutes I was up and running with much faster internet speeds I ...
Openweb has been the most consistent and helpful ISP I have ever encountered in South Africa. Their prices are very competitive and their service and customer relations are top notch! Every month I tend to forget to do my payments on time on the 26th of each month. Every start of the new month I ...
I Signed up for a Silver uncapped account on 30 Jan 2013, and activated a Debit Order for the amount of R329. Today I realized that they have a promotion running for a Gold uncapped account for only R299. I emailed them asking if they could perhaps change my account to the cheaper Gold account, and ...