I had a problem with not being able to login to my account, and once that was fixed, my throughput was slow. I just want to thank Openweb and Leon in particular for helping me on a Public holiday (and in the wee hours of the morning) to fix both issues. Speeds are great and support is quick. Could ...
Hello, Just wanted to say thanks for resolving my account issues so promptly over this past weekend. My 2Mb Gold Uncapped took a dip to 1Mb speeds, after 2 emails to support - it was sorted out.. Now i am cruising at 2Mb line speed. Thanks Leon for working on this issue, good job. Regards Rish ...
Charmaine Joubert, assisted me as my account gave an authentication error. She did it timeous and with a smile. ...
I recently decided to move ADSL service provider after endless frustration with my previous ISP. Initially when I saw that OpenWeb customer services were only available during office hours, I had some reservations. However, if my e-mail correspondence with Dane is to be an indication of their ...
I am utterly shocked and appalled by the lack of service from OpenWeb. Not only did their connection stop working every few minutes, but they tried to blame the failure on me (with a typical "it works on this side" response). This is despite evidence to the contrary (Telkom's guest ADSL, ...
I've had a local only account with Openweb for as long as I can remember, I buy it on a month to month basis, sometimes more than once per month as and when I require. Activation via my profile is quick, simply and immediate. Today I activated another account, International Uncapped Silver 8mbp/s. ...