I lost my job, and applied for premium break from May 2013 to October 2013, End of October i went to Kuruman branch to cancel the debit order as i knew that October is the last month for premium break, and to avoid bank charges, in November i cash up my policy because i could not afford to pay it ...
After 12 months of numerous phone calls, e-mails, legal fee's and countless dead ends, nobody seems to be capable of assisting my mother with regards to my father's pension fund that needs to be paid out to my mother by court order after my parents divorce. No body seems to know where the money is ...
I am not up to date with my Old mutual Policy, I asked for assisteance in email 3 times already and still nobody has bothered to pick up the phone to go through my policy with me. Please can you guys phone me tomorrow after 14h00 to discuss this with me! What poor service... All we must do is pay, ...
We have send the last requirement, namely death certificate of pre-deceased spouse to Old Mutual on the 18/10/2013 and followed up numerous times by e-mail and telephonically. We will do not know why payment is not done yet. ...
I send an e-mail inquiry to [Email Removed] on Wednesday, 27 November 2013 regarding the selling of my shares. An automatic mail response with a reference number was send back to me notifying me that I will get a response within 48 hours. On Friday, 29 November, I send a follow-up mail requesting ...
Still having problems with tax deduction on monthly annuity. I was assured by John Malan during August that Annalien would personally see to solving my problems. She promised everything but delivered on none. We agreed on tax calculation that would be fixed from August 2013 to February 2014. The ...