Whenever I go to the movies, I book my tickets online and collect at the self-service terminals, for the purpose of avoiding the long queues at the teller. Recently, whenever I have gone to NuMetro in Canal Walk, the self service terminals are never working so you cannot collect your pre-booked ...
I don't usually shop at Canal Walk as it's quite a distance from where I live. However today I needed to see Iron Man 3 that was not playing at the Waterfront. On entering Canal Walk, I spoke to a security guard (wearing a red jacket) and asked him where Ster Kinekor was. He looked at me as I were ...
SHOCKING!!! Fair enough, you are doing renovations. Your facility and service is shocking. But you make all of this right with a sign which apologizes for the inconvenience. However, you still charge full price for this shambles. Waited 45 mins to buy ticket and popcorn. Once bought (PAID) I was ...
Bought pop corn and sweets t this Nu Metro for R253.00 and I was charged R2530.00 on my credit card. Manager nows says she has to inform Head Office and possibly get refunded within 2 weeks. She made me send for an hour outside while she ran around doing other things. This is unacceptable. I have ...
My Family and I decided to go to the movies. First my wife phones to Loch Logan Branch to make bookings for despicable me 2. The person answering says first no he does not know how that works and then says we cannot book over the phone. He said we should book on line and that there is only 30 seats ...
Just some feedback, Numetro got back to me within a few hours of my complaint and apologised and most importantly promised to sort the cause of the problem, which was the lack of tellers at a peak time. Well done for a quick response lets hope they get it right. ...