A 2 hr wait to be attended to due to an allergic reaction in the emergency room at Olivedale clinic due to staff shortages is shocking to say the least. Then put into a side room with other patients voicing their frustration and anger with the curtain closed. No medical attention received and due ...
Account has been handed over, after emails and requests for feedback as payments were made to the hospital, I needed clarity as to where the payments had been allocated as I was not sure if I had paid the invoice. No feedback and now a rude letter, and to make matters worse the person dealing with ...
Case number: 1003399372. Authorisation number: 15169563. Patient: W.R. Scott. I am on an Executive Packagage with Discovery. I went for a shoulder operation in August 2013 at St. Augustines Hospital. This was a pre-authorised procedure and I was never informed that there are any exclusions or ...
The Linksfield clinic emergency department is pathetic The nurses are rude and slow The fact that no files get kept means that approx. 1hr is waisted questioning each person 100 times before they even get in I understand the triage system but I don't think your staff do There are never enough ...
I was admitted for a hectic allergic reaction and my whole body was in pain and looking bad. When I ask the nurse on duty for help with the pain she shouted at me in her Xhosa language, in front of my guests. The dr did not even do blood tests to see what's wrong and was guessing what the problem ...
My daughter was suddenly diagnosed with Leukemia and needed to be admitted to Unitas hospital. With our world upside down, without prior medical aid authorisation I met Linda at the admissions desk. Calm, collected she began the paperwork, files, Netcare patient master information cards for the ...