I have been trying to book my phone in for repair but need a loan phone. I went in and asked if they had one and was told that it was out and they would contact me when it came back. I waited a week, no call so I went in to ask, the story was that it was still out. A week later I went back again, ...
I was given incorrect info pertaining my upgrade changes and now the sales lady denies it all (obviously). I was to about phone availability and the only answer from the regional manager was I could wait or cancel and shouldn't complain on social media as this wouldn't speed up anything. I finally ...
I have been with nashua mobile since july 2012 In november igot a tablet on contract added to my cellular contract - my debit date order is last day of the month howeverboth debits went off before 31 december! Can someone pleass explain how this happened??? It is my responsibility to make sure that ...
I was sold a contract telephonically on the 4 Dec by a consultant from Nashua mobile and the phone came four to 5 days after we had spoken, when the phone arrived it had a problem and had to be sent back as "out of box failed" and up until today I have not received the phone back, I ...
Nashua mobile debited R6831.04 from my account for December, I fail to understand how they calculated the figure. I didn't receive my December statement / invoice which has become a norm now. I asked them to send me the amount breakdown of what I will be charged for the cancelled contract and the ...
I renewed my contract early Dec as I was due for an upgrade, and was told that the current package will expire 31 Dec, with the new package only starting 1 Jan. However, on 27 Dec I received an SMS saying that I have been successfully migrated, (i.e. the old package has been cancelled and the new ...