On the 3rd Dec 2013 I upgrade at nashua mobile in middestad bloemfontein. I receive my phone but is was a out of box failure. I return it within the 7 day period. I did not receive any feedback from the branch about what happen to the phone and when can I receive my new phone. Several attempts ...
I upgraded my contract just before Christmas and I got a new phone. However, the charger does not fit the phone, so I emailed then and got a response that this would be fixed. Nothing happened but the case was closed! Tried again and again and each time they close the case before they fixed the ...
I have been a Nashua Mobile client for ten years and have absolutely no joy in getting quality service form this company. I have two lines which are due for upgrades and I called today to get someone to explain the different packages and options. I was referred to Leticia Hayes, but ended up ...
Today I gave training on treating customers fairly at my work place and gave my present situation as a case study to candidates I was presenting this to. It was funny how they responded to it. I'm humoured really. Okay - after my first Hellopeter complaint I received a call from a very friendly ...
Arrived at 14:11. received service at 15: 15 (over an hour wait) Explained my queries to sales rep who randomly stood up and disappeared for 10 minutes. On his return handed me his desk phone and dialed customer services. if i wanted to talk to some one over the phone i would have called them ...
My first year has passed with Nashua Mobile and I just want to thank them for there great service and attitude. I did not had one problem with them. There response time is amazing and when they say they are going to do something, they do it and always going the extra mile. And they've got the ...