I have changed my cellphone contract and migrated to a cheaper package. I was told that the BIS was not included for free as previously and I accepted it as I would be willing to pay that R59.00 on the contract. Now when i look at my statement I see that I am being billed twice for BIS services and ...
On 26 April 2013, I lodged a complaint on Hello Peter (hellopeter[dot]com/nashua-mobile/complaints/email-address-sharedsold-1073540) for Nashua Mobile sharing/selling my email address; to which Bianca S informed me that I would "receive feedback shortly". I have received no such feedback ...
You said on Tuesday last week you would confirm when both my remaining accounts would be closed. Its now a week later and nothing. Nashua - Costing me time, costing me money, putting me last. ...
I went into The Glen branch to upgrade my contract for the Samsung S4 deal on Cell C. I was promised to receive my phone on the following Tuesday. A few days later my wife went in for the same deal and was told that she would have the phone on the same day as mine. On Tuesday my wife's phone ...
I wrote a complaint on Hellopeter regarding money that has been owing to me by Nashua mobile since February 2013. I received a response from Bianca S on the 29th of April saying that senior management was dealing with my complaint and were viewing it in very serious light. It is now the 21st of May ...
I was informed by a Credit Controller at Nashua Mobile that a person using my ID number opened an account with Nashua Mobile. I had to complete an Affidavit at the Police Station to prove that it was not me. Upon requesting FICA documents used to open the account, Nashua Mobile did not come back to ...