Following on from my first account of this debacle, Nashua Mobile still refuse to replace my faulty, un-repairable phone (opinion of one of their Data Support consultants). I collected it from yet another repair session on 3rd February. On 4th February I sat at Nashua Mobile, Nandi Drive, who ...
My cell bill was high for several months so I requested itemised billing - only to realise that I was being charged for every byte of data used despite paying for a data bundle, . I went to the branch at Fourways Mall on the 19/11/2014 and found that my data bundle was not "activated". ...
I am being overcharged by Nashua Mobile by nearly R1000. I have a contract with Nashua Mobile through Vodacom for 2GB per month for R149. I never use the 2GB and usually only end up using about 1GB per month. Last month I used 2.5GB. Nashua charged me an extra R1000 for using 500MB extra at R2 per ...
THIS IS THE TYPE OF SERVICE YOU GET FROM NASHUA MOBILE WHEN U THE RIGHT THING AND THEY DONT DO THEIR JOBS!!! Good day, Please be advised that I have contacted the store and they do not have proof of this request. They have nothing on their records for your account. Please note that no credit will ...
Even though i have paid my account my phone was soft locked 3 days ago. I have repeatedly sent emails containing my pop but noone seems to be interested. You have billed be incorrectly for thousands of rands in the past and still OWE me about a grand. Sort out YOUR messes ...
Yesterday I contacted your call centre to have my line reconnected and spoke to Tuto. I e-mailed her the proof of payment but I misspelt her e-mail address resulting in it getting returned. I thought that I would contact the call centre in the morning again. About an hour after my interaction with ...