Goodday I have been receiving exessive cell phone bills from January this year.By quering this today 19 July 2013, I was informedby Erica at your call centre, that my billing cycle is from the 15th of the month iso the 1st of the month so that is the reason for my high account, so this has been ...
Logged complaint/query 02/07/2013. Received email from Percy Manhire 03/07/2013, query remained unresolved. Received call from Bradley M 09/07/2013. Bradley M promised to resolve query and would call me back the same day... 10 days later and still no call back??? Received email from Lilanie Venter ...
My statements were given to an unauthorized person. Upon enquiring about this I was informed by Xolani Jamjam that Area Manager Riaan Smit is attending to this. After numerous e-mails to Riaan he advised that the matter is with their Division and on 8/713 (4 weeks later!) he informed me that the ...
I gave my phone in for a software (Java) update, which the guy (David) at the branch advised that it can be done at a central place by nashua mobile, since he is not allowed to do it from the shop. after some days i got a call that my phone is with the repairers and they want R4600 to replace some ...
After upgrading my contract and porting from MTN to Vodacom Limitless to reduce my account, I was not informed that I would be double billed. Even after asking what my expected account would be, I was not informed and told that it will only cost me an additional R387. With which I was happy to pay. ...
Nashua mobile reference R130065540 - spoke to Chelsea This has still not been resolved, Nashua mobile has overcharged me twice Chelsea assured me she would sort it out! I'm sick of using my call time to phone a useless call centre I want my money back that you took out of my account incorrectly! ...