In December 2012 I decided to renew my cell phone subscription and enter into a 'special' offer' for a laptop; which came with a special bundle of internet access and an email address and I was assured that it has the latest Microsoft Package including Windows, Excel and PowerPoint; It also had a ...
I forgot to pay my Nashua account on time, but then received a reminder sms from Nashua and paid it immediately after receiving the sms and emailed the proof of payment the very same day. Yet still 1 week later my phone was soft locked. So I phoned to have it unlocked and there was said that it has ...
Julia Cowen understands the meaning of exceptional customer service! l took out a line with Vodacom direct on the 16th of September and received the most appalling service imaginable! And after 2 weeks without data, or device, l cancelled the contract. I called Nashua mobile was assisted by Julia. ...
Urgent rectification required. My phone is softlocked due to claiming that I didn't pay my account, whereas it is payed every month via debit order on the 16th of each month. I am making sure that there is always enough money in my bank account. According to my records the last debit order did go ...
Once again I feel like I'm really "winning" with Nashua Mobile!!! Last week I get a sms from Nashua stating that my account is in arrears. Funny thing that, as YOU debt my account every month with the amount outstanding!!! So I call in (at my own cost, as Nashua doesn't have a toll free ...
I ordered a Samsung S4 Mini from Nashua Mobile through their service provider Smartworks on the 18th of September 2013 after THEY called ME. I am still waiting for that phone 3 weeks later. These people do not even call me to give updates on what is causing the delay. I have been calling the Nashua ...