On the 18/19th September I reached my soft lock of R80, I called and increased to R600... I suddenly get as sms 2 hours later than I am and 80 % on call limit. I made 2 phones calls at less than 10 seconds. I contacted the call center and spoke to Aldert. He did advise that that was not possible, ...
I went to Nashua Mobile (Northgate mall) to pay my account. When i walked into the store there was one customer and two consultants (James and Ann), of which James was busy with the client while the VERY RUDE ANN roamed around the shop. I waited for 20mins before the very rude lady (Ann) came to ...
I opted to move away from Nashua Mobile cause the package i wanted o upgrade to would workout more costly. In order for me to change service providers i had to swop over to prepaid. I completed the forms at the Alberton City branch and as per the forms i would move to prepaid on the 31st Oct. On ...
To whom it may concern I no longer have a contract with Nashua Mobile, My account is am now being debited for R35 0XXXXX K XXX COMPULSORY ITEMISED 21.93 3.07 25.00 NONE K XXX POSTAL DELIVERY FEE 8.77 1.23 10.00 How can you charge me for a contract that I have migrated to pre-paid? ...
Went in to the Bellville branch to cancel my data contract, filled in the necessary forms and signed. Was told that it could only be cancelled the next month and that final debit order would go off on 1 Oct. On 1 Nov the R149.00 went off again. I phoned the branch this morning (1 Nov) and as I got ...
Hi, I have a iPhone 5 on a Vodacom Contract which is still under Warranty. The phone unfortunately does not want to charge correctly. It is however not a broken charger as I tried numerous other working chargers to test. I have contacted the branch I deal with and was advised that my phone will get ...