We placed an order and was told it will take 8-9 minutes. Half an hour later we were still waiting for our food. This by the way was only for a table of 2. I then called customer services to lay a complaint. 5mins later the store manageress called and said she will come and take our slip right ...
We ordered nandos last night from Mr delivery, It was very disappointing to received soggy, undercooked and cold food. as it was after 9pm already and everything was closed we were forced to keep the food and eat what we could as we were starving, Not at all impressed with both Nandos and Mr ...
I lodged a complaint last week and was astonished at the speed at which my complaint was handled. Received a call wihin 10 minutes from the manager of the branch, Nerina who was very apologetic and immediateley offered to replace the meal. Selly from customer care called to confirm that the manger ...
On the 19/04/2013 12:47 i placed an order with Lindiwe and she told me that it will only take 1hr 30min and according to their slip target time for delivery was 13:32 and my food only arrived at 14:50. it is however not the 1st time it happened its the 3rd time it did so i phoned the restaurant and ...
My wife and I ordered 2 half chicken and chips on Saturday evening the 20th. The restaurant was not particularly busy at the the time and we did not have to wait as long as we usually waited other times. The chicken was not properly cooked and the rolls which we ordered separately was stale. Half ...
Thank you for your service, I complained about the chicken and Lee Ann held the matter very well! ...