Today I went to cancel my membership. I got a phone call a few weeks back telling me that the cost would increase, during this call I enquired on how I go about cancelling my contract and if there was anything I needed to know about this process. I was told that I would have to go to the branch and ...
You guys are confused indeed i do not understand how you handle queries, i sent out an email to [Email Removed] cancelling my membership. I did mention my reasons for cancelling since i was going to be away from Durban for the remainder of the year. I sent out an email, i received a call after ...
When I signed a one year contract at the gym and when I relocated 10 months later, I didn't mind finishing off the contract since I still worked in the area. After the 12 month period had ended I assumed that the membership was over, since I didn't receive any communication from the gym. The ...
Hello Peter I am confused by Muscle and Fitness billing /account it is now September all these months i have not been attending your gym but you come back saying i am owing R2500 of which i do not understand how did you get to that figure. I sent out an email stating i will be away for 6 months can ...
As I was not sure if i wanted to join M&F gym as i already belong to a much larger gym group that has better equipment, I asked one of their consultants if i could have a five day trial before i committed to a contract. I genuinely would like to see if the gym's only draw card for me (the ...
Good day. My name is Xolani Mambo and I'm a member of muscle and fitness gym club. I joined the club in August 2013 and on September 06, 2013 I became unemployed. Because of that I had to move back home to Richrds Bay. I called the gym to let them knw of my situation and the lady that answered told ...