DSTV has billed me for an account that I had de-activated! i have 2 accounts with them, I disconnected 1 because I was not using it. in Dec i was billed for both my accounts when only 1 was active. now they have suspended the services of my decoder until I make a payment of both the decoders. the ...
Good Day - I signed up for DSTV on the 28th December and was asked to pay in R50.00 for the remainder of December- i was also told to pay in R620.00 before the 1st Jan as the debit would only be effective from 1st Feb - i paid on the 31st of December and on the 3 Jan Multichoice deducted off my ...
2nd complaint: We went to pay our account up to date, our service was suspended because of FNB, my husband was at multichoice 3 times in one day to get the account sorted and paid to get reconnected. The woman at the counter Thando - gave him the amount outstanding which he paid with his card. only ...
I got cut off due to late payment but have now paid it up in full and still have no reconnection. I waited on the call centre to answer for over half an hour which is ridiculous as i don't have the time or patience. Please do me a favour and reactive my services. Thank you ...
I cannot get through to the call centre, the response I get from the land-line and the cell. number is the same; " The number you have dialled is not available please try again later". The self-help page tells me, after I have logged in, " User waiting for verification ". So how ...
I lodged a complaint about a month ago and here we go again. Can someone please explain to me what the use of having a debit order for the payment of one's multichoice account is when you still get disconnected??? I demand a reconnection and refuse to pay reconnection fees!!! Deduct your money via ...