This serves to confirm cancellation of two subscriptions under reference number 120235053. I have pointed out to the call centre consultant that there are TWO subscriptions but I received only one reference number. Consultant advised that the last subscription fee will be on 1st Feb 2013. I need to ...
My services were suspended deu to online payments not reflecting my account insted my id number only and my amd surname I correct payment method from December 2012 using the account number. I presented all proove to the Call Centre twice in November and again Decemeber I even went to branch in ...
On the 29/12/2012 I did a down grade, but on the 01/01/2013 wrong amount was debited. I phoned multichoice and I spoke to Nelisiwe who refused to transfer me to the supervisor she was rude. She did not do the journal. I phoned back again on the 10/01/2013 spoke to Olgar who was helpful who did ...
I previously complained about descriptions not being included on the PVR in respect of tv programmes. After an exasperating conversation with someone at the call centre who did not seem to understand the query, she promised to call back with a response and never did. Multichoice charges a fortune ...
I wasted more than 120 worth of airtime my channels are not in order and not all my hd channels are there only 4 ...
I have THREE decoders with DSTV and subscribe to the EasyView channel. I have a debit order with Multichoice to deduct R60 per month. A day after Christmas my DSTV account was suspended the reason being 'non payment of account" Although my FNB statement shows that the money was taken off my ...