I requested an invoice from Multichoice 2 times telephonically and 4 times in writing by email for my DSTV annual subscription. I was promised on 24 May 2013 that I will receive it in 24 hours but despite half a dozen requests, I have still not yet received it. Reference for my request is 3504058. ...
MC debited my Bank Account with R2961.90 on 2 May 2013.I had my Bank stop the D/O as I have only 1 Premium Bouquet Extra View. I phoned MC & pointed out their error. I told them I will pay the correct amount of R695 which I did on 3 May. On 28 May my Account was SUSPENDED! I phoned the morning ...
So I finally got my refund, after 2 weeks of fighting and explaining. Because no one seems to know how things work. And guess what they paid it into my bank account BY CHEQUE! So it will take another 7 days to clear. Was this out of pure spite-fullness. Who still refunds customers by cheque. Or ...
During the last week of May, I subscribed to PVR / Box Office. On Saturday, 1 June, I called the call centre because I was unsuccessful in my attempt to rent my first FREE movie. They could not help and advised that my call would be escalated and someone would call me within 48hrs. Sunday came and ...
Good day I AM WRITING THIS LETTER A BEHALF OF MY FATHER IN LAW. I have send an e-mail to Multichoice but did not receive any response up to date. My question is as follows: I HAVE A FTA 102 SAMSAT DIGITAL SATELITE RECEIVER (CURRENTLY I AM USING IT TO WATCH TV) I HAVE NOW DECIDED THAT I WANT TO ...
E102-29, we are paying a premium package, why am i still getting this error, card nr 4115906016 ...