On Friday 28th June I paid our amount owed plus extra. Was quite a shock to see it cut off this morning despite it being paid. It seems they had an error on their side. It cost me money and time to sort this out and they have this attitude. They did not check anything. I am disgusted to say the ...
I pay my DSTV account on a monthly basis agreed as per my contract no later than the 28th of each month. Because the 28th fell on a Friday, they cannot trace my payment. Sent proof of payment, and i am told it will take up to 5 working days to reconnect my service. complete and utter BAD system ...
I accidentally make internet transfer and paid Multichoice R1500 instead of paying my account were my debit order were meant to go off on the 01/06/13 I was told that I need to send ID COPY, BANK STATEMENT, Letter requesting that refund and I was promise it will take 7 business day for me to get ...
Good Day, I have made a payment on my dstv subscription on the 27th of June 2013 at 23H10 to the value of R695 using eft payment method with a capitec bank account (this payment method I use every month), now on the 1st of July 2013 I have been disconnected, why is this, I have contacted capitec ...
On saturday we took PVR decoder for repairs at the multichoice outlet, the guy who assisted us told us that the decoder has lost its memory and ther is nothing that can be done besides giving us another decoder, he didnt say anything about the repairs charges he just told us to go home and ...
Hi. I have paid my dstv accout every single month on time on the 28th of each month, sometime a bit earlier, and this morning it said my dstv has been disconnected. When I go onto self service and look at my account balance it says -R112, and a minus usually mean that this is credit, I've paid more ...