My monthly debit order did not go through on the 1st. I called into DSTV's "customer care" line on the 5th to query why and the consultant advised that he could not assist but would escalate the issue and give me feedback. During this interaction, I specifically requested that my service ...
I came home tonight only to realise that my DSTV had been cut. Checking my bank account I realised that the debit order had bounced. This is totally my fault as I should have checked. But what happened next was quite amazing. I immediately did an internet transfer and the subscription was ...
I made a payment of R625 for my dstv account on the 27th of July. The reference number that i used had an extra digit on it and DSTV could not allocate it to my account. On Monday the 5th of August i received a statement that showed that i was still owing, and i wasn't sure why. When i discovered ...
Once again my account has been suspended, yet Multichoice debit my bank account monthly. Why do I have to pay for something I don't get. Is this SERVICE??? ...
Forgot to make the payment on July 28 (was overseas...) and got cut off immediately. No reminder, no SMS, no email (to send an email probably too expensive for DSTV?). Took three freakin' calls to DSTV to get connected again. Seems you have done that to many others as it took ages to get connected ...
I was about to pay my monthly subs (extortionate) to DSTV when I check my account it stated I owed R1, 300. My normal bill is R730 and I had used 2 days of a holiday card. I queried with DSTV and got a statement for July showing 64 transactions. Needless to say it made no sense. I wrote back ...