Last night I tried to watch the rugby on my Drifta. Only some of the channels worked, i.e. SS2, but not SS1. I checked the website and tried the calling centre twice, spending at least 10 minutes each time and not getting to speak to a consultant. I wasted all my free minutes. This morning I got ...
DSTV have a monopoly in South Africa. They know it and take advantage in any way they can. The telephone operators are incompetent. I have requested they contact me a few weeks ago, but why should they. They are not customer focused, but rather play a political card to stay in the game. Imagine you ...
To whom this may concern. I have called in 2 months in a row to correct my billing date which was supposed to have been moved to the 1st of every month. This disconnected me last month after i have paid and they did not activate my HD channels. So i was paying for a full package but did not have HD ...
Opening a new account is almost a mission, spent more than 15 minutes waiting for consultant to help me. Is there any other way I could open account without calling call centre after installation? Sies am ...
Hi I have always paid DSTV Multichoice via a debit order (ABSA). I updated my bank details to FNB (the account to which my salary is now paid into). I received a confirmation email about two 2 months ago with the FNB details listed. To my surprise I received an sms to say that the debit order was ...
Called the call center to change my package to the select 1 yesterday. the call center agent advised that it will change as of today 30/08/2013. this morning i woke up and the DSTV account was suspended. when I called the call center they advised that the signal was working and was activated at ...