When you press a "1" on the remote the decoder will register "11" this double command is a problem with all the keys (P / V / menu) all the buttons. So when i called the multichoice call centre i was told by one of the clever support people that my "1" key is stuck., ...
Multichoice needs to answer questions shorty!! We are unable to post any feeds on the forum. We purchased a Explora decoder and today there seems to be a issue. Double digits when you type 1, it indicates 11 we are ubable to use the remote. We called and the useless consultant does not even know or ...
The signal in Cape Town has apparently changed. I was called and asked to be called back to set up a time for a technician to come update the settings. Was never called back which is problematic but I read up and apparently the change would note effect sea point. Today I have bad signal again which ...
At 19:40 this evening I phoned the call centre to change my incorrectly spelt email address. After correcting it once with a call centre agent and still finding it incorrect (such a mission because self service is not possible), and trying twice a week to get through for the past month, I finally ...
Experienced ongoing problems with my PVR which rebooted continually and swopped the machine about 14 days ago. Then encountered problems with downloads of Box Office titles which weren't sent down. Contacted he Call Centre and since then have spoken to numerous people including 2 Supervisors On ...
Bad, Service. I paid my Subscription (which is an advanced payment) on 30/09/2013)@ Pick-a-Pay Store @ 18h18.According to MultiChoice a payment at such Vendor, would reflect on their records within 1 hour. On the 16/10/2013, I'm notified my arrear account had been handed over. And the attending ...