It has been a week now that I am trying to get hold of multichoice about my suspended account. I have 2 packages (compact and easy view). On the 31 January (Which, according to the message you sent was the last day for payment) I made a payment. I normally just make a payment on my customer number ...
Nthabiseng, gave the best service ever, i ever received from Multichoice. She is the best call centre agent. Excellent work!!! ...
We are on the family package at moment and also the recording facility - once month we phoned in - and upgrade our package to a full package for 2 days - everything goes well. But EVERY TIME we phone in again to down grade - we have issue regarding this - they get everything done - and the next ...
Due to personal circumstances I have had to relocate twice in the last 2 years and expect to move 1 more time in about 6 months. I have a standard decoder and every time I move I have to pay for a new installation. What is most problematic is that multichoice accredited suppliers insist that as an ...
I have three DSTV decoders, one Premium, two Easy View. In April 2013, I instructed them to disconnect two of them, leaving a R 555 credit balance on the account. then, I instructed them on 5 Dec 2013 to reconnect those two. Since then, one decoder, a R 29/month Easy View has not worked. They kept ...
I have a problem where I stopped my debit order at the bank but have been informed that the debit order works of an amount and not the company. I do not want a debit order with Multichoice and had the full package for the month of December clerly instructing them to cancel on a certain date. This ...