I did not pay for DSTV in October- purposefully because I did not want to watch it. i reconnected my account last week and I got a message that I owe dstv R231!! Apparently they kept it on for 9 extra days as an "incentive" the call center person I talked to says. But how on earth is that ...
A decoder was hand delivered to the Workshop Branch because it was deemed faulty. A new one was issued on payment of R367.00 and this new one did not work either (same problem). It was then returned back to them so that I cold get the old one back. I am therefore waiting for my refund of R367.00 ...
I contacted DSTV in February 2013 as I knew that my contract with them had expired. I was told by Thabile Hlombe the following: For your services to be covered till the 26th February 2014, an amount of R912.37 needs to be paid. I leave it then I get calls in September stating I owe over R5000.00!! ...
I understand due to last weeks lighting a lot of people had damage to satellite dishes. I was referred to a service centre and they said an installer would contact me as soon as possible so that it could be repaired. I'm still waiting it has been a week since i haven't watch tv. what is annoying is ...
I am querying an account for my boss and contacted Multichoice yesterday. Mashiwa Nasenga was unable to help me so he advised me that his manager Mable Tshkane will call me back. She called today and was not helpful at all. I am asking her questions and she is telling me something completely ...
I have had an account query for two months now. Ive taken proof of my payment into Multichoice four times now and the incompetent accounts department still have not allocated my payment. I have had enough of the threatening messages of blocking me. Multichoice has LOST another customer! ...