Well done to Patience/Precious (very sorry forgot her name) for ensuring that I get through to the correct person and that my query was sorted. I had a very taxing day with trying to get through to your call centre and she made sure that i get through to the correct person and that I was finally ...
We all know that we pay a lot of money for DSTV, yes it is our prerogative, but does that mean DSTV must still take advantage of the us the consumer when we have to use our airtime to call the call centres, only to be put through to so many different people, either being cut off in the process or ...
Nature of Enquiry: Website Functionality Sent 21 Nov 2013 15h29 Comments: I am not able to switch between packages. As I travel during the week I normally switch on the Easy-view package when I am not at home. On weekends and certain days during the week I was allowed to switch via internet DSTV ...
I relocated and need to change my decoder from secondary to primary and cancel the xtra-view but I simply can not get through!! I phoned DSTV call centre to assist me, and after being on hold for 20min I had to put the phone down because its costing me a fortune!!! Tried my luck a second time, but ...
I am a 72 year old pensioner, my DSTV account of R720.00 was paid on the Friday the 29th at 9AM by the same EFT way for years. On Sunday 1st December I was cut off. Phoned early Sunday morning and was told they couldn't allocate payment. Faxed Payment confirmation 2X, phone another 3X, e-mailed ...
Since last week Tuesday i have been trying to call the call centre regarding my account as i will be moving to a new place and would like to cancel it but still no respond to their call centre, or am i having bad luck to go through as when you get hold of them they will tell you you have already ...