I changed boquets to a cheaper option. Money was debited from my account. I phoned them and on 29/11 i was informed that refund will be done to my bank account, but will reflect on 10/12 only. I went to the bank 11/12 just to see nothing was refunded. Further i start to call and e-mail them. After ...
The Installation (Isaac acredited code:12069) took place on the 14/11/2013, he charged me R250.00 and on the 03/12/2013 there was no signal I requested the Installer to come and check he never pitch up. When I call him today 12/12/2013 he needs R150.00 for call out. Its not even a month but I have ...
My DSTV is not working, I called the Call Centre, I was holding on the line for a very long time and the next thing when they answer they are not able to assist. I then called again and was holding on the line until my airtime ran out and loaded airtime and called again and I was holding on for a ...
We have installed DSTV in two additional rooms at our Lodge in October 2013. Unfortunately Multi-Choice seems to be under the impression that we don't need the extra magazines for the upgraded rooms. I have been phoning the Customer Care number from October and every time Frans assures me that we ...
I paid and downloaded a movie "World War Z" from there DSTV desktop player. After watching it for about 20min it bombed out. Logged a fault #6560-395546970-1722 via the channels provided. Got a response from them and followed all that was suggested which did not remedy the problem. Then ...
I called the multichoice call centre on the 20th of August to advised them that i 'm extending the house and would like their services to be suspended because of the fact that i'm bulding. so I spoke to a consultant I think his name was Neo, of which he agreed to do so. for what i know, I pay ...