I had a complaint a while ago about poor service and then decided to have lunch at the Pavilion Mugg and Bean again this past weekend. I can't believe the difference, everyone was so pleasant and the service was top quality. I felt guilty for making a complaint the first time. Well done. ...
I came in by the area where customers wait to be seated three waitresses left without offering seats etc whilst there were visible vacant tables. The one waitress who was left behind (Mpume) just looked at me I had to ask if I may be seated to which she led me to a table with forced service ...
Numerous mistakes... money wasted, i feel like money and apology is owed to our group. 1) when we asked for a table for 10, the waiter only put out 8, apparently the manager said 8 would be fine. 2) next my wife asked for a specific menu item because it didn't have guacamole, and two of my friends ...
I'm very disappointed in the mugg and bean in Secunda, not about the services but the way the manager treated his staff members, if that is the way all the mugg and beans over the country work with their staff then i don't think I will ever want to support a company like that and I will tell my ...
I went to the Pavillion Mugg and Bean earlier this evening and I ordered a piece of cheesecake. I was extremely disappointed with how this cheesecake tasted. It wasn't tasty at all and the base was extremely hard. ...
I would like to let you guys know that whatever is in your cereal is working! Your staff is amazing! My boyfriend and I had stopped in for breakfast on Saturday morning and it was packed! We were lucky to find seats! Brett, a manager still offered us personalised service with the greatest attitude! ...