From the start of my contract i have been having really slow speed on the MTN uncapped light modem, 10-30kb/s is not what the customer service consultant said i will get. i was told 256kilo bytes/second and i am demanding it as a customer and on grounds of consumer act/law. another thing, my 3gb ...
Nomonde from MTN responded to my complaint about the disgusting rip off sale to my deaf son Geoffrey Neame and promised to sort out the problem with the manager of MTN shop in Bayside Shopping Centre but has not got back to me. My guess is that she has not been able to speak to the manager Jackie ...
Accounts department not getting back to me after leaving endless messages and emails to try sort out my account. They don't want me as a client anymore so I will move to another network supply very soon ...
Hi I ordered a phone with mtn on line and they delivered it on the 7th of February 2012, so i was not happy with the phone and i took it back to MTN in morning-side as it was still within the cool off period. the guy at MTN gave me a reference number and said that the contract will be cancelled in ...
I just want to compliment Nonhlanhla Mbhele on the excellent service she provided me with on Saturday when I went to do a simswap. I've had horrible experiences with MTN in the past couple of months and she restored my faith. MTN should hire more CSR's like Nonhlanhla and you are guaranteed to have ...
I have had the same problem with my MTN loyalty points for the past 4 months and have phoned into the MTN prepaid call centre at least once every 2 weeks only to be told that 'a query has been logged', 'it has been escalated', 'no one knows whats going on' or that 'I should call back in 24-48 ...