For months now, i have been asking MTN to email my statements and invoices instead of posting them, but for months I have not received any statements or invoices via email. So last week I telephoned the call center and asked that they email me my january statement and invoice since i did not ...
Does MTN have a policy against employees messing up a customers relationship? ...
There is someone who opened an MTN cellphone contract on my name on th 11-02-2013 and approved 15-02-2013 . I called MTN & i was told they can't provide me with the details of where the contract was open or the name of the person., he told me that he is not sure if I am the person I say I am. I ...
Modum line 0835555763 and mobile line 0835777925 was cancelled and paid up until May 2012. During January 2013 an account was received for this cancelled numbers. After several correspondence no reply was received to date. Complaint was registered as 5975582 at MTN. ...
I have now called MTN 3 times everytime they promise to send someone to help, still nothing, they are not taking me seriously they do not care about their customers Reference 96520639, reference 0050661 ...
A few days ago i called the MTN call center and went to the sales dep to ask about their MTN data contract deals, i saw one for a laptop and usb for about R100 and something for 500mb etc, now i asked the sales lady to please see if i qualify for the product and then i will take up the offer IF i ...