Hi, Spoke to call center on Monday and got steps to settle my vehicle. Settled vehicle on Tuesday and since then the call center will ring for 12 - 14 minutes and call is dropped. I used the please call me facility on the mfc website and alas no one has called me back in the past 48 hours. ...
I am absolutely tired of waiting to be helped by the call centre! I have tried calling about 10 times and have been holding for at least 10 minutes. I have settled my account DAYS ago, with no feedback from MFC as to where my account stand and that they've received the settlement payment. I need ...
Over a month ago I requested my vehicle registration document, NATIS papers. After a few frustrating emails and being told the query will be escalated I still sit waiting with no indication of where my document is. I have requested someone to phone me several times but get no response. My car was ...
I cancelled my Dent Doctor Warranty on April 10th 2013 however MFC has still debited me the sum of R1492 which includes R70 for the policy I just cancelled. Surely my monthly debit should now be R1422. Also MFC has not confirmed the amount that Dent Doctor Warranty has paid them back on my behalf ...
Hollard repudiated claim from estate. The estate settled the account. Subsequently the claim has been re-assesed and paid out to MFC, R 44 186.84 on 15/5/1013. Notwithstanding requests and correspondence, no reply, and no refund. Client D de Villiers, Id 6110205016083) ...
I sent a request regarding my issue to the care mail address as requested. However its been 2 days and no response. I am stil awaiting my refund for the money deducted from account althoungh my vechicle had already been settled. ...