Only to find on my statement of the month of May that Initial Charges has been added to my accounts. Trying to phone, but no success. Holding on a telephone line for about 20 minutes at a time without any response. Sending emails, in which they say that they will respond within i working day, which ...
I am extremely disappointed in you MFC, my wife has tried getting in contact with who ever controls the accounts for the last 2 weeks to no avail. Every day that she calls she is put on hold for longer than 10min! It is ridiculous! All we want to do is settle our account. My wife bought a 2006 Ford ...
I have the same complaint as many other unhappy MFC customers about "as per your example - initial Finance Charges: the remaining unearned finance charges as per point 5 on the sample statement". Also as per point five stating: the amount of money you owe on your motor finance account. ...
While i was explaining my seemingly technical and complex query Palesa from the collections department just saw it fit that i should be put right back on hold. I called at 15:20 and spoke to her around 15:33 - 15:35 on the 04 July 2013. I wish she could be a taught a thing or two about the ...
I have been calling the customer care line (0860879900) from 1:45pm till 3:30pm (now), I hear my calls being picked up and put back on hold constantly. This is disgusting!!! I am a customer trying to gain information but it seems like no one works there. Why is it always an issue to get hold of ...
I had bought a new vehicle from a dealership in PMB - Motor City. The vehicle was priced at R170 00 but a month later when i received my statement i discovered i had been financed for R240 000!! I have been billed for extras to the amount of R34 000, yet i do not have a singe extra on the vehicle. ...