I really didn't think I would write this, the year has just left me feeling drained and I feel like a bad person for doing this honestly... but I can't help but still feeling dissatisfied. My story is simple... What I saw... [URL Removed] What I thought... [URL Removed] What I got... [URL Removed] ...
I first asked for the processing of my retirement fund claim at the beginning of November, to no avail. Instead they keep asking me to keep faxing documents which in turn get lost in their system. Mind you I have to fax, faxing is not for free, and I still haven't received my money. All I have ...
I received a letter from Momentum on the 11 November, telling me that because of the joining with Metropolitan they had taken over my Retirement Annuity. However, The value had been reduced from R383292 in January 2013 to R374994 by October. I sent 3 emails requesting an explanation, each one ...
I recently logged a complaint because I was waiting a ridiculous long time to get a purchase from the on-line store delivered. After several e-mails and phone calls to the call centre it took a Hello Peter complaint to get a response. Initially the feedback was quick and the response seem ...
On Thursday morning, 12 December 2013, I was finalising my [URL Removed] order and when I wanted to redeem my 12% Momentum Multiply discount I realised that I needed to purchase a Kalahari discount voucher from Multiply first. I logged into Multiply's website, purchased two vouchers and specified ...
I have received absolutely disgusting service from Momentum. I am not happy from Monday the 9Th December until now the Friday the 13Th December. I have asked to speak to a manager but not even the manager doesn't contact you back. This just shows me the level of service which is non existent at ...