My father had two life policies to cover their house bond in the event of either himself or my mom passing away... upon advise from client services due to being a pensioner, he went ahead with their advise (and based on amendments faxed to him) My mom passed away in Sept 2012, and after 8 months of ...
I am a member of the "BankMed Medical Scheme" managed by Metropolitan, now part of the MMI Group (previously Momentum). They terminated their agreement with Discovery Vitality and encouraged members to move to their own group wellness/loyalty program "Momentum Multiply". After ...
Jackie took the time to follow e-mails up telephonically and refer me to the correct person: Benito and kept me up to date with their progress. Thank you! I am a happy customer!!! ...
I submitted a query and complaint via email to Momentum via their channels on 27th May 2013. To date I have received no response from Momentum. The basis of the complaint was a R20 000 cost recoupment that is reflecting on my RA policy. As the financial adviser had been fired over 4 years ago I am ...
Nobody at Multiply Travel desk!!! Call them goes straight to voice mail!! Email them without reply and not even a courtesy email!! No use joining Multiply to enjoy its benefits, because you wont be able to contact them!! rather join with Discovery Vitality with a proper call centre that answers. ...
I find this awful as my debit order date was changed and should have been amended as per the agreed date on the cellphone. This amounts to a breach in the electronic contract that was concluded, this is disgusting! your call centre agents agree on the telephone as if they know what you're saying, ...