Poor email response, and when they respond, you still do not have the correct info. 7 - 10 days, 5 - 7 days, 48 - 72 working hours, 2 - 3 days (some of the replies I get back when I ask about my claim being paid out (Supplier name changed from Momentum Retirement Administrators to Momentum by ...
I submitted my withdrawal forms on the 21-10-2013, I called momentum to find oout if all was in order with my forms, the lady told me that they are waiting for the withdrawal date from my company, the lady said that she email the request to my employer. when I asked what email was used she gave me ...
I have been struggling for 5 months to transfer my pention from one acount to another whithin momentum and for another 2 months to withdraw the money. 7 months of bad service!!! No response on inquiries!! Slow processing!!! ...
My father passed away on the 7th July 2013. I discovered when assisting my mom, that my dad paid a policy for many many years to Momentum for a policy which according to Momentum would pay out a small amount to my mom. As I am assisting her to sort these policies of my dads out and because it is ...
I called Momentum to switch my debit order for my retirement annuity and my momentum multiply to my new bank account and provided them with all my details in the beginning of October. The call centre agent confirmed that everything had been switched. I then received an sms from my previous bank ...
I have been a Momentum Health and Multiply member since 1 November. Here is a list of all the problems I have experienced in these short few days since joining: 1. Did the non-smoker declaration on 1 November, website didn't allocate my points and it keeps reading "no submission made". 2. ...