Carol was friendly from the beginning of the call. Bubbly and sincerely willing to help. I requested for my premium to be lowered and she did her best to assist. In the midst of our conversation, she promised to return my call and she did (I was frustrated that she wouldn't). I immediately received ...
I was going through my bank account when I noticed that MiWay hadn't debited my premium on 25 May as per our agreement. When I went back in my records, I then picked up that April hadn't been debited for either. I logged into my policy online and it was there that I saw that the last premium was ...
I call the callcentre and Hugo assistant me in terms of my May monthly car insurance premium that was not debited and he gave me Excellent service ...
Just want to comment on the friendly efficient service that I consistently receive from these guys ...
I will always say " IF YOU ARE NOT WITH MIWAY, THEN YOU ARE NOT HAVING IT YOUR WAY " i rest assured knowing i am taken care of and advised accordingly. Whether telephonically or via email, still get a warm world class service. Nthabiseng Bojosi & Lindokuhle Mbongo always go out of ...
I tried to cancel my policy. First the supervisor tried to offer me a better deal. When I did not accept, he said that cancellation must be done 30 days in advance. But when I said that this is not the case by other insurance companies. He said that this is according to their policy. They force me ...